Privacy Policy

1. Introduction

SequrePlus (“Company”, “We”, “Us”, or “Our”) is committed to protecting your privacy and safeguarding the personal information you share with us through our website, applications, and SIM-based IoT devices. 

This Privacy Policy explains: 

• What data we collect
• How and why we use it 
• How we protect your information 
• Your rights and choices 

By using our website or submitting any information, you agree to the terms of this Privacy Policy. 

2. Information We Collect

We may collect the following categories of information:

2.1. Information you provide directly

• Name 
• Email address 
• Phone number / WhatsApp number 
• Address (if provided for service or support) 
• Product registration details 
• Support & warranty-related communication 

2.2. Automatically collected data

• IP address, browser type, device information 
• Website usage analytics (Google Analytics, Meta Pixel, etc.) 
• Cookies and tracking data 

2.3. Device & App Data (Only if usingSequrePlusdevices/apps) 

• Device status and operational logs 
• Alert notifications & timestamps 
• Network/SIM-related identifiers 
• Battery/power connectivity status 

We do not collect financial information directly. All payments (if applicable) are processed securely through third-party payment providers.

3. How We Use Your Information

We use your data to: 

• Provide website functionality and improve user experience 
• Respond to inquiries and provide customer support 
• Activate and manage product warranty & services 
• Enable alert notifications for IoT devices 
• Improve product quality, safety, and performance 
• Send updates about security, features, or maintenance 

Marketing communication will only be sent with your consent and can be opted out anytime. 

4. Legal Basis for Data Processing

We process your data based on: 

• Your consent 
• Compliance with legal obligations 
• Delivery of purchased and registered services 
• Improving and securing our technology 

 5. Cookies and Tracking Technology

Our website uses cookies and/or similar tracking tools to: 

• Analyze website performance 
• Personalize browsing experience 
• Assist in troubleshooting and loading preferences 

You may block or delete cookies using your browser settings, but some website features may not function fully. 

 6. Sharing of Information

We do not sell or commercially share your data. 

We may share limited information only with: 

• Telecom operators & messaging service providers (for IoT alerts) 
• Authorized installation/service partners 
• Government authorities when legally required 
• IT hosting and security providers who help run our platform 

All partners follow strict confidentiality and data-security practices. 

 7. Third-Party Services

Our website/application may link to or use third-party services such as: 

• WhatsApp chat and notification tools 
• Google products (Maps, Analytics, reCAPTCHA) 
• Online payment gateways 

These services have their own privacy policies. We are not responsible for their practices. 

 8. Data Security

We implement standard security measures to protect your personal information from: 

• Unauthorized access 
• Loss or misuse 
• Data alteration 

However, no electronic storage or transmission is 100% secure. Users are responsible for securing their own online credentials and communication devices. 

 9. Data Retention

We retain your data: 

• As long as necessary for the purpose collected 
• As long as your product/service remains active 
• Or as required by law 

Once retention is no longer required, data is securely deleted/anonymized. 

 10. User Rights

As a user, you have the right to: 

• Access your stored personal data 
• Request updates or corrections 
• Withdraw consent or request deletion (where legally permissible) 

To exercise these rights, please contact us via details below. 

 11. Children’s Privacy

We do not knowingly collect personal data from children under 18 years of age without parental consent. If such data is discovered, we will delete it promptly. 

 12. Changes to This Policy

We may update this policy at any time. 

Updates will be posted on this page with a revised “Effective Date.” 

By continuing to use our website/services, you accept the updated Privacy Policy. 

 13. User Consent

By continuing to browse and use our website, you consent to this Privacy Policy and our data practices. 

Issued By: Roots and Rise Enterprises 

Effective Date: 03, Dec, 2025